Biography

Samantha Currence is the Help Desk Associate for the Distance and Distributed Education Center (UWG Online) starting in 2019. She has a background working in the department as a student assistant from 2014 until 2017. In her role, Samantha oversees the day-to-day operation of the university-wide UWG Online Help Desk/Call Center to supply superior leadership, training, and unparalleled customer service. She not only provides support for online courses, students, and instructors, but all who use our online technology tools, including administrative staff who utilize the tools for campus-wide training, student services, and administrative functions. She is responsible for assisting, developing, training, teaching, and collaborating with the Help Desk personnel. She also provides assistance to current and prospective online students via telephone, email, and face-to-face correspondence.

In her spare time, she enjoys working on other personal company projects, spending time with friends, martial arts training, reading and traveling.

Education / Degrees

  • B.S., Criminology, University of West Georgia, 2017